Contact Us

Phone Number for both orders & customer service:
Our Hours:
Monday through Friday
10:00 AM to 12:00 PM and 1:00 PM to 4:30 PM EST
Primo Comfort
PO Box 700
Sarasota FL, 34230-0700

Contact us by e-mail:
Simply email us at
It is important that you include your name, address and information regarding whether you would like an exchange or refund, with your returned package. NOTHING ELSE NEEDED.
Send returns by USPS to the following address:

Primo Comfort
Attn: Returns
PO Box 700
Sarasota FL, 34230-0700